Shipping & Delivery

At Smart Pet Daily, operated by OrderNest, we work to process and deliver your order as efficiently as possible. 

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may be longer during holidays, promotions, or periods of high order volume.

Shipping Time

Estimated delivery times vary depending on the destination, carrier, and product availability. Standard delivery usually takes approximately 7–15 business days after dispatch, unless otherwise stated on the product page.

Shipping Fees

We offer free shipping on orders over $70. Shipping charges for orders below this amount will be calculated at checkout.

Tracking Information

Once your order ships, tracking information will be provided as soon as it becomes available to us. You may also use our Order Tracking page, if available.

Delivery Delays

While we do our best to meet the estimated delivery window, delays may occur due to customs clearance, carrier issues, weather conditions, or other circumstances beyond our control. We appreciate your understanding.

Incorrect Shipping Information Please make sure your shipping address is accurate before completing your purchase. We are not responsible for delays or failed delivery caused by incorrect or incomplete shipping information provided at checkout.

Lost or Missing Packages

If you believe your package is lost or missing, please contact us at support@modernlivingstore.com. We will work with the shipping carrier to review the issue and assist you where possible. 

Contact

If you have any questions about shipping or delivery, please contact us: 

Email: support@modernlivingstore.com

Business Address: 1180 S Western Ave, Los Angeles, CA 90006, United States 

Phone: 203 931 8919

[Phone Number: 203 931 8919